While we can help you with your lemon claim, there are certain things that you should do to protect yourself now, and to help us help you later.
Request and keep all repair records from any dealership that has done any warranty repair or other repair or maintenance on your vehicle. Dealers may not give you a repair order documenting your visit if they claim they were “unable to duplicate” the problem, or they did not perform any repair work. Regardless of what they did, you have a right to get a record of any repair visit to a dealer, so be sure you demand one.
Keep all maintenance records, and stay on top of any required manufacturer maintenance schedules for your vehicle.
Video and Photographs are important! Nowadays, it is easy to take a quick video or photo with a cell phone to document an intermittent problem. This can be critical evidence in proving a case where a dealer or manufacturer claims that they cannot identify a problem. Is the check engine light on? Take a photo of it. Is the vehicle vibrating while driving, or shutting off intermittently? Take a video of the problem if it can be done safely and without endangering you or other drivers.
Finally, contact our lemon law firm immediately to discuss your situation.
