Taking the NC lemon law first step is simpler than you think. However, the laws around new vehicle warranties can be confusing. If you don’t follow the right procedures, you can lose your right to enforce them. Do not rely on what a dealer or manufacturer tells you — they don’t represent your interests.
Our free case review is the first step. We review the facts and give you clear guidance on your rights and options — at no cost and no obligation.
What to Do Right Now
Take these steps before you call us:
Get a written repair order every time. Demand one on every dealer visit — even if they say they couldn’t find the problem. It’s the foundation of your lemon law claim.
Keep all documents. Pull together your purchase contract, warranty booklet, service contracts, and all repair orders.
Document the problem yourself. Take videos and photos when the defect occurs. Intermittent problems are hard for dealers to replicate. Your footage can be critical evidence.
Log every date. Note every date your vehicle goes in and out of the dealership. Time out of service counts toward your lemon law threshold.
What Happens When You Call
We review your documents for free. If your vehicle qualifies, we take over. You stop dealing with the manufacturer. We handle everything. If we don’t win, you owe us nothing — the manufacturer pays our fees when you win.
Call 919.981.4475 or contact us online today.
