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About Matt Norris

Matt Norris is the owner and principle of the Norris Law Firm, PLLC.  He focuses his practice in consumer law, including North Carolina lemon law and warranty claims, and consumer fraud and unfair business practices.  He is admitted to practice law in North Carolina and all North Carolina federal district courts.

Jeep Grand Cherokee PHEV Recall – What NC Owners Should Know

Stellantis is recalling over 91,000 Jeep Grand Cherokee plug-in hybrid vehicles from model years 2022 through 2026 due to a software issue that can cause a sudden loss of drive power.

What's the Issue?

The recall is due to a glitch in the battery pack control module, which can misread signals and trigger a shutdown of the hybrid system. While no injuries have been reported, this issue could create hazardous driving conditions.

Am I Affected?

What Should You Do?

  1. Check your VIN at NHTSA’s site
  2. Watch for the recall notice from Jeep
  3. Schedule a repair appointment at your dealership if symptoms occur early (loss of power, hybrid malfunctions, or warning lights)

Lemon Law in North Carolina

If this issue persists despite repair attempts—or your vehicle has spent extensive time in the shop—you may have a valid Lemon Law claim under North Carolina law. Reach out to Norris Law Firm for a free evaluation.

Contact us today to learn more or submit your case online through our client portal.