The Norris Law firm, PLLC represents consumers throughout North Carolina in NC lemon law and warranty claims for defective new and used vehicles.
We have successfully resolved claims against virtually every car manufacturer. Under the NC lemon law, if you purchased a new vehicle in the past three years, and within the first 24 months or 24,000 miles it has been taken in for warranty repairs three or more times for the same issue, or in the shop for twenty days within any twelve month period of the warranty, then you may qualify for recovery.
Our Goals
Our mission is to help you successfully navigate the sometimes confusing warranty claim procedures in this state. We know that no two cases are the same, and so we work directly with you throughout the process to learn the unique facts of your case so that we can negotiate on your behalf, and fight to achieve the desired outcome for your situation.
Your Benefit
No Obligation Case Review – In contacting us to review your case, you benefit from a free, no obligation consultation. We take a look at all the documents pertaining to your potential NC lemon law claim and take the time to understand your situation and goals. We will cut through the misinformation and posturing you may be experiencing from the dealer or manufacturer with whom you have been in contact.
“Win-Win” Representation – In choosing us to represent you, you benefit by a true “win-win” relationship. We take all of our lemon law cases on a contingent fee basis. The lemon law in North Carolina, and its federal equivalent, the Magnuson-Moss Warranty Act, provide for attorney fees and costs to be recovered from the manufacturer when the consumer prevails. Upon a successful resolution of your case, whether by settlement or trial, the manufacturer or dealer will be responsible for paying our attorneys’ fee, and will be required to pay the court costs, filing fees, and other costs incurred in your case. If we do not prevail on your claim, then you will not be required to pay any of our fees.
Successful Track Record – In choosing us to represent you, you benefit from a law firm that has successfully worked with, and resolved lemon law claims against, virtually all major manufacturers, including General Motors, Chrysler, Ford, Toyota, Honda, BMW, Mercedes-Benz, and more.
Trial Lawyer – In choosing us to represent you, you benefit from a law firm that will not hesitate to fight for your rights in court if the facts and circumstances demand it. Often, manufacturers refuse to comply with their obligations under the law, and refuse to resolve a case for what you are entitled to receive. You need a NC lemon law attorney in your corner that will try your case if necessary to get you the recovery you deserve.
Quality Representation – Finally, in choosing us to represent you, you benefit from a law firm committed to providing you with the best quality representation. We will provide you with clear and concise evaluations of your claim at every stage in the process. To further this goal, you will receive 24/7 access to information on your case through a unique “client portal” that allows you to review, download, and upload case documents, communicate with the attorney, and receive updates on the progress of your case. Click here to read more about this feature.
Take the Next Step
At the Norris Law Firm, PLLC, you have a NC lemon law lawyer who is committed to consumer protection and the enforcement of your rights in the marketplace. There is no reason to put up with the stress and aggravation caused by a lemon. Contact us today to arrange for a free consultation and review of your case and to learn more about your North Carolina lemon law rights. We look forward to working with you to end the frustration caused by your vehicle.
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